Privacy Policy
What information do we collect?
When you contact us through our website, by phone or by email, or request a quote, we may collect your name, company name, email address, phone number, and the business address you ask us to ship to or bill. We only collect what we need to respond to your enquiry, prepare a quotation, or fulfil an order.
How do we use your information?
We use the information you provide to respond to enquiries, prepare quotations, process and dispatch orders, issue invoices and test certificates, and answer questions about your order. We do not sell or rent your information to third parties. We may share it with our logistics partners and testing agencies solely to the extent needed to ship your order or issue a heat-wise/test certificate.
Confidentiality
We take reasonable technical and organisational measures to keep your information secure. We will not be responsible for the privacy practices of any third-party websites linked from our website, including supplier or logistics partner sites.
Making a complaint
If you have a concern about how we have handled your personal information, please write to us at jankimstrips@gmail.com describing your concern. We will review it and respond within 15 working days. This policy may be updated from time to time; the version on this page is always the current one.